I recommend you to perform the following steps to isolate the issue and arrive at a fix: If you have a question, please create a new topic by clicking here. If you can scan short from the control panel, leave the bin folder open, then continue with these steps to make sure hpqste Some workarounds might be unavailable depending on the printer. To change brightness, contrast, and resolution settings, click Adjust the quality of the scanned picture.

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The software installation prompts you to offficejet the cable if needed. Javascript is disabled in this browser. Microsoft Windows 7 bit. The list of recommended drivers for your product has not changed since the last time you visited this page.

HP Officejet J4550 All-in-One Printer How to

Set up other optional default scan job settings, such as scan shortcuts and preview options. Select the desired files and choose ‘Download files’ to start a batch download. The HP software generates a preview of the scan. Message 3 of 3.

Please return to the product information page and verify the numbers provided or try again later. Disconnect the power cable from the printer while the printer is still ON.


HP Officejet J All-in-One Printer – Driver Downloads | HP® Customer Support

Modify your browser’s settings to allow Javascript to execute. If Source is an available option, select where you loaded your document or photo. In Windows, search for and open Programs and Features. All forum topics Previous Topic Next Topic.

The Virtual Agent is currently unavailable. Choose a different product.

HP Officejet J All-in-One Printer User Guides | HP® Customer Support

If the installation completedconsult the firewall software support to change settings such as security level, trusted zones, and open ports to allow communication with HP software and websites.

I would like to know the following information to assist you better: Prompt for settings at the kfficejet of scan: Hope this fixes the issue. If you try to scan with pop-up windows blocked, the scan fails. Restart the computer and printer Restarting the computer and printer can resolve a missing scan settings error. Javascript is disabled in this browser. After changing the settings, re-enable the firewall in the Print and Scan Doctor.


If you click Skip and are not experiencing additional issues, click Quit to exit the tool. Message 2 of 3. Disconnect any other cables if connected the printer.

If you see it listed, right-click on it and choose “Delete” or “Remove Device. Warranty withdrawn refurbished product: You may download and install the drivers from this link.

HP Officejet J4550 All-in-One Printer Troubleshooting

After completing the software installation, repeat the steps in this document to add Scan to options in the printer control panel menu. Scan with Paint Use Windows Paint to scan a photo or document.

HP has scanned your product but currently has no suggestions for driver updates. Follow this checklist to stop these prints: Turn on the printer.